Ask the CIO

FILE - A sign is displayed outside the Internal Revenue Service building May 4, 2021, in Washington. A private company, enQ, lets those who are willing to pay jump to the front of the line to get their phone calls answered at the IRS. That has attracted the attention of lawmakers who want the IRS to investigate the company's impact on the agency's phone capacity. (AP Photo/Patrick Semansky, File)

IRS’ quick wins by procurement, finance demonstrate power, value of RPA

The procurement and finance organizations have helped push the IRS toward a more innovative approach that focuses on automation to move away from repetitive,…

Read more

Former deputy federal CIO Roat leaned on her relationships to achieve results

Read more
(Getty Images/Wavebreak Media/Wavebreakmedia Ltd)

DISA’s milCloud replacement is open for business

Read more
Amelia Brust/Federal News Network

On April 4, say goodbye to DUNS and hello to UEI

Read more
Amelia Brust/Federal News Network

GSA using data, analytics to push agencies to accelerate move to EIS

Read more
IT modernization

Two-year effort to upgrade Federal IT Dashboard almost complete

Dan York, the director of data transparency for Office of Governmentwide Policy at GSA, said the new portal should make IT spending data more available,…

Read more

Data driving GSA’s back office, customer facing contracting system upgrades

GSA’s Federal Acquisition Service is putting a larger focus on customer experience both on the front end systems and back end processes.

Read more