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FILE - A sign is displayed outside the Internal Revenue Service building May 4, 2021, in Washington. A private company, enQ, lets those who are willing to pay jump to the front of the line to get their phone calls answered at the IRS. That has attracted the attention of lawmakers who want the IRS to investigate the company's impact on the agency's phone capacity. (AP Photo/Patrick Semansky, File)

IRS’ quick wins by procurement, finance demonstrate power, value of RPA

The procurement and finance organizations have helped push the IRS toward a more innovative approach that focuses on automation to move away from repetitive,…

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Former deputy federal CIO Roat leaned on her relationships to achieve results

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With Operation Allies Welcome, DHS reaps benefits of ‘as a service’ model

Federal Insights

Federal CIO Martorana says agencies adjusting to TMF 2.0 model

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DISA’s milCloud replacement is open for business

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Sgt. 1st Class Jon Soucy

For the Army, getting to great decisions starts with data fabric

Federal Insights

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On April 4, say goodbye to DUNS and hello to UEI

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GSA using data, analytics to push agencies to accelerate move to EIS

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After 40 years of service, Vogel offers ways to make federal IT better

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veterans affairs electronic health record

VA’s digital transformation is the new CIO’s ‘North Star’ goal

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Two-year effort to upgrade Federal IT Dashboard almost complete

Dan York, the director of data transparency for Office of Governmentwide Policy at GSA, said the new portal should make IT spending data more available,…

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Data driving GSA’s back office, customer facing contracting system upgrades

GSA’s Federal Acquisition Service is putting a larger focus on customer experience both on the front end systems and back end processes.

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