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customer experience — CUSTOMER EXPERIENCE inscription, social networking concept. Business, Technology, Internet and network concept.

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Defense Commissary Agency striving to balance cyber, CX

Michelyne LeBlanc, the deputy CIO of the Defense Commissary Agency, said the move to zero trust is all about ensuring customer confidence in its services.

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How ATO as code can reduce this compliance burden

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How GSA is delivering new IT capabilities faster than ever

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HHS’ ASPR playing ‘quarterback’ for cyber response, resilience

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State Department making sure change is more than just a name

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DoT driving IT modernization to meet enterprise, local needs

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Fiscal Service using death data to reduce improper payments

Defense Pentagon Graphic

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DoD seeks to create ‘culture of learning’ through CDAO

Zero Trust

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Marines banking on identity services as zero trust foundation

The Labor Department building

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How Labor solved its IT modernization funding puzzle

Neurodiversity, autism, Artificial Intelligence

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When it comes to AI, DIU, Army Forces Command are opening up their apertures

Election 2024 New Hampshire AI Robocalls

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How the FCC is getting out from under technical debt

OPM, retirement claims, backlog

IT Modernization

OPM testing new platform for online retirement applications

CISA agency

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Wales optimism about federal cyber is stronger than ever

Cybersecurity

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CISA’s CDM to take on next cyber blind spot in the cloud

Artificial intelligence innovation. AI adoption and working. AI with a digital brain in a lightbulb with human icons in wooden blocks for AI vs human competition. manage personnel in the organization

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NTSB’s reels of microfiche are its perfect AI use case

Space Command

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Space Systems Command’s 2,000 mile cyber screwdriver

computer, technology, IT

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USDS measures its impact in longevity, not just raw numbers

Defense

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Army revamping tactical network to make it software-defined, agile

Money Down the Drain

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New strategy, A-123 update to help reduce improper payments

190625-N-JP302-3411

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How the Army is always testing, training on zero trust

Big Data Technology for Business Finance Concept.

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Grants procurement pilots demonstrate speed to modernization

FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. Lawmakers are increasingly looking at boosting the IRS to help pay for infrastructure improvements. (AP Photo/Susan Walsh, File)

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How the pandemic changed IRS technology for good

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