Improving customer experience, consolidating digital services, integrating cybersecurity, taking advantage of artificial intelligence and mastering hybrid infrastructures all involve IT modernization, which has proven a relentless moving target for agencies governmentwide.

In this ebook, we look at the challenges, approaches and benefits at four agencies at different points in their modernization efforts: the Office of Personnel Management, NASA, the Federal Deposit Insurance Corporation and the CIA.

Download the ebook today!