As the urgency of the pandemic for federal IT hit its zenith last spring, agencies faced the dual challenge accelerating capabilities so employees could work from home and, at the same time, doing their best to control cloud sprawl.

Almost a year later, the spotlight now is more about optimization of those technology tools and capabilities that proved so critical over the last year, while also governing the expansion of cloud services.

In this exclusive executive briefing, the following IT practitioners provide insight into how they are creating a digital fabric by optimizing cloud and citizen services:

• Pablo Stern, Senior Vice President, IT Workflow Products, ServiceNow
• Yemi Oshinnaiye, Deputy Chief Information Officer, United States Citizenship and Immigration Services
• Kaschit Pandya, Deputy Chief Information Officer, IT Operations, Internal Revenue Service