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How are digital services revolutionizing citizen engagement with government?
3 speakers
May 7, 2026 2:00 p.m. ET
Technology
As agencies across government modernize how they deliver services, digital strategy is no longer a standalone initiative — it is core to mission delivery. The Library of Congress offers a leading example of how to embed digital capabilities across an enterprise while expanding access, improving services and empowering the workforce.
During this webinar, Director of Digital Strategy Natalie Buda Smith will explore how the Library of Congress is leveraging emerging technologies — including artificial intelligence — to enhance collections processing, improve service delivery and expand access to more than 26 million digital items. In addition, Evan Davis, executive managing director for strategic growth at Maximus, will discuss how industry is supporting digital services.
Register to learn how federal leaders can build a “digital-first” strategy that expands access, enhances customer experience and fosters a culture of innovation — while staying grounded in mission delivery and public trust.
Please register using the form on this page. Have questions or need help? Visit our Q&A page for answers to common questions or to reach a member of our team.
