A strategy for better CX: ‘Make it work, make it simple, make it memorable’

Can agencies create CX that’s ‘simplistic, delightful and surprising’? Leaders from the Agriculture Department, Education Department, Homeland Security Department and IRS think so and share the work underway in their agencies to make it easy to navigate government services — for the federal workforce and for the public.

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Can agencies create CX that’s ‘simplistic, delightful and surprising’?

Leaders from the departments of Agriculture, Education, Homeland Security and IRS think so and share the work underway in their agencies to make it easy to navigate government services — for the federal workforce and for the public.

Discover more in this Executive Briefing!

A strategy for better CX: ‘Make it work, make it simple, make it memorable’

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