Integration of all data elements about each user, combined with integrated systems and processes are all required for digital transformation.
Before undertaking this effort, HRC had internal discussions about how they would define the difference between customer service and customer experience.
Col. Kris Saling, director of innovation for Army Recruiting Command, said there are multiple tools that her division is trying to pilot aimed at retention.
The Office of Naval Research wants an automated hiring portal to track employees’ information during onboarding and offboarding processes.
