What is the mission of the Cybersecurity and Infrastructure Security Agency and its Quality Services Management Office? How can the concept of shared services be used to tackle cyber threats? What are some of the key cyber threats facing federal agencies? Join host Michael Keegan as he explores these and questions and more with Jim Sheire, Branch Chief of Quality Services Management Office (QSMO) at Cybersecurity and Infrastructure Security Agency (CISA) and Margie Graves, Visiting Fellow at the IBM Center.