Jason Gray, the Education Department’s chief information officer, said fixing long-standing problems like laptops that took 20-to-40 minutes to boot up and log in and printer sprawl helped lay the groundwork for the next set…

Nagesh Rao, the director of business technology solutions at the SBA, and Jim Trinka, the chief talent management officer in the Office of Information and Technology, say by focusing on customer experience, the applications, systems…

The Labor Department is showing the true power of the Technology Modernization Fund. With the fund’s goal being to help agencies accelerate existing technology projects, Labor received $3.5 million to help move off paper-based labor…

In naming a chief data officer, the Army and the Air Force took different approaches with an eye toward the same goal. The Army dual-hatted its deputy chief information officer with CDO responsibilities. The Air…

Ryan Woodward, the Director of the Franchise Budget Office for Infrastructure Operations in the Office of Information and Technology at VA, said the agency has spent the last few years learning how to apply Technology…

The two lynchpin initiatives under the Air Force’s network modernization effort are set to take major steps forward in 2020. Through both the enterprise-IT-as-a-service (EITaaS) and the Cloud One platform, Air Force is taking an…

Few, if any, are left at the U.S. Citizenship and Immigration Service’s security operations center who just stare at screens looking for cyber anomalies. Instead of using people, USCIS automated those basic functions in order…

As every agency tries to make sense of the ever-growing mounds of data it collects, this big data challenge is giving them the opportunity to experiment and even take some smart risks. At the departments…

Roger Greenwell, the chief information officer, the authoring official and risk management executive at DISA, said the agency is focused on understanding where the cyber threats are, how does it take that information and make…

Matt Goodrich, the former director of the cloud security program known as FedRAMP and now is a principal solutions engineer and security specialist at Salesforce, said he survived personal and professional attacks by his own…

The General Services Administration and the Energy Department are taking two different paths to achieve the same goal—reducing cyber risk. Energy Department Chief Information Security Officer Emery Csulak joined Ask the CIO to talk about…

Gary Barlet, the chief information officer of the Postal Service’s inspector general’s office, and Dorothy Aronson, the CIO of the National Science Foundation, say they both spent the last several years preparing their individual agencies…