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Crisis Management Minute

It’s not a matter of if a crisis or scandal will hit, it's when. How agencies and companies deal with it can have lasting impact on careers, reputations, bottom lines, and more. In each weekly “Crisis Management Minute,” Edward Segal discusses how government agencies, businesses, and organizations managed a crisis, and shares his advice on how to prevent, manage, and recover from various crises. The observations and recommendations are based on Segal’s 30+ years of experience as a crisis management expert, consultant, corporate trainer, and author of the award-winning and bestselling book, "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies." Segal is a Leadership Strategy Senior Contributor for Forbes.com and previously hosted the “Crisis Ahead” podcast.

     

Latest Podcasts / Episodes

  • How To Prepare For Any Crisis
    Karen Naumann is a veteran public relations strategist. In this episode of “Crisis Ahead,” she shares her recommendations for the steps managers of federal agencies and corporate executives should take to ensure they are ready…
    June 26, 2023
  • Product Recall Trends And Best Practices
    How and when businesses respond to the need to recall dangerous products can prevent or cause a crisis. Chris Harvey is a senior vice president for client services at Sedgwick and a product safety expert…
    June 19, 2023
  • Best Practices For Being Heard And Seen During A Crisis
    What are the best and worst ways for government leaders and corporate executives to be seen and heard when a crisis strikes their organizations? Kirk Hazlett, an adjunct professor of communication at the University of…
    June 12, 2023
  • Measuring your organization’s vulnerability to a crisis
    Do you know how vulnerable your organization is to a crisis? In this episode, Jackie Kolek, the chief innovation officer at Peppercomm, explains why it is essential to measure and monitor an organization’s exposure to…
    June 5, 2023
  • How And Why Trust Matters When Managing A Crisis
    Can people trust that your organization will do the right thing in a crisis? Dave Samson is global vice chairman of corporate affairs at Edelman. In this episode, he discusses why trust is important when…
    May 29, 2023
  • Training A New Generation of Crisis Communicators
    Crisis communicators are made, not born. In this episode, find out how the University of Maryland Global Campus educates students to be crisis communicators, and the lessons government and corporate executives can learn from the…
    May 22, 2023
  • Warning Signs Your Organization Could Have A Crisis
    May 15, 2023
  • Workplace-Related Dangers And Hazards That Could Trigger A Crisis
    John is the Vice President of Workplace Strategy at the National Safety Council. In this capacity, he leads vision and strategic direction for the NSC Workplace Practice, including for thought leadership programs and offerings including the Campbell Institute, Work to Zero, SAFER, the MSD…
    May 8, 2023
  • Why speed matters when responding to a crisis
    A lot can be at stake for organizations that react too slowly—or too quickly—when addressing a crisis. Rick Alcantara, a crisis communication, explains why the speed at which companies and agencies respond to a crisis…
    May 1, 2023
  • Appointing And Testing Crisis Response Teams
    When and how should organizations appoint and test their crisis response teams? Eric McNulty is the associate director of Harvard University’s National Preparedness Leadership Initiative. In this episode, he discusses the best time to appoint…
    April 24, 2023
  • Delivering Remote And In-Person Presentations About A Crisis
    How you communicate information about a crisis is just as important as what you say about the situation. Karen Friedman, a business communications coach, shares her advice and recommendations for making remote and in-person presentations…
    April 17, 2023
  • Get Ready For A Future Supply Chain Crisis
    How well did government agencies and the private sector respond to recent disruptions to supply chains? How should government and business leaders be proactive when protecting their supply chains from another crisis? Brian Alster is the general…
    April 10, 2023
  • Why Media Training Is Important Before A Crisis Strikes
    Faced with a crisis, are you prepared? Ed Barks, a communications strategy consultant and president of Barks Communications, provides valuable insights to help organizations be ready for the unexpected. His message: utilize media training proactively…
    April 3, 2023
  • How SBA’s Reorganization Could Help Companies Recover From A Crisis
    When disaster strikes, can small businesses count on the federal government for the resources they need to recover? Isabella Guzman is the administrator of the Small Business Administration. She discusses the agency’s recent reorganization and…
    March 27, 2023