Part 1 of 3: IT modernization strategies and trends Keeping up with technology requires constant evolution. How are agencies employing new technology to better meet their missions and how is it impacting the workforce?

In federal hiring, creating frequent touchpoints with candidates early and often is key — and agencies can do it without exhausting all their time and resources.

Incremental changes to CX can help agencies reach a more human-centered, personalized approach in their interactions with the public.

Modernization requires understanding the ultimate users’ needs and the challenges constituents have dealing with systems an agency might deploy. A principal challenge to modernization, according to Guidehouse partner Arijeet Roy, stems from the cost of…

In the post-pandemic era, managing workforce dynamics have become critically important. Hiring managers should complement their workforce planning and employee satisfaction efforts with a data-driven approach to improve how they recruit and hire, Partners at…

For agencies, getting involved early and often in recruitment is key for the cybersecurity workforce.

Understaffed agencies turn to ‘force-multiplier’ tools to handle growing FOIA work

Agencies often ponder whether to apply AI to citizen interactions under the customer experience movement, or to making internal operations more efficient. But the two are connected, said Susan Wedge, managing partner for the U.S.…

“Cross domain solutions” have long been a critical piece of securing those networks, with the technology serving as a sort of gatekeeper to keep out malware and other threats. But with agencies increasingly adopting cloud…

Look to the NASA Mars rovers, years ahead of others in embracing artificial intelligence, says Ingram Micro’s Tony Celeste. He sits down with Dell Federal’s Art Villanueva to talk about what’s possible now and why…

To ensure value out of artificial intelligence, first understand what AI actually is, versus a buzzword make popular by emergent generative applications. That’s according to Jay Meil, chief data scientist and managing director for artificial…