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The space agency has ranked No. 1 as the best place to work in government for 11 years. NASA’s Robert “Bob” Gibbs credits a culture that has developed over decades and shares how leadership nurtures that culture through an employee-first approach.
April 28, 2023 -
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By inserting more data-driven and personalized communications into service interactions, agencies will gain trust among their constituents and also drive desired behaviors, Granicus’ Charlotte Lee shares with The Federal Drive’s Tom Temin.
April 27, 2023 -
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Today, people want digital services to give them access in no more than two clicks in 10 seconds. That’s why, says Okta’s Sean Frazier, security for government services should resemble wallpaper — doing its job without being distracting.
April 27, 2023 -
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As agencies reshape what it means to work in the public sector, we talk to HP Federal’s Matt Barry to better understand how cultural and technology shifts will affect the experience of working in the federal government.
April 27, 2023 -
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Federal hiring managers are devising innovative approaches and using new tools to vet candidates. Retired Lt. Gen. Thomas Bostick, who’s a board advisor to HireVue, talks about how to prioritize skills-based hiring rather than focus on experience alone.
April 27, 2023 -
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By taking a human-centered design approach, view your agency’s services as your customer would and identify the most troublesome problems and burdens, advises Maximus’ MaryAnn Monroe. She shares more tips with The Federal Drive’s Tom Temin.
April 27, 2023 -
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Over two afternoons, we explored the technology, policy and processes that underpin agency efforts to serve the public, businesses and the government’s own workforce more effectively.
March 20, 2023
