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The high-tech goes hand-in-hand with the high speed ways the world changes, as a constant challenge is staying a step ahead of hackers. Thus, maintaining identity, integrity and good customer service is the name of the game.
Ross Foard comes to his position at the Cybersecurity and Infrastructure Security Agency with experience. Lots of it. His long and storied federal career has landed him at CISA as an IT and information security specialist. “It’s probably,” he said, his “most rewarding” position to date.
Customer experience and cybersecurity, frequently considered separate disciplines, are actually closely connected. One simple reason is that leaving constituents’ identities and data open to purloining is not good user experience.
Here’s what we know about how a global IT outage, sparked by a faulty software update from cybersecurity firm CrowdStrike, is impacting federal agencies.
FSAFEDS enrollees will also soon have to transition to Login.gov and complete an identity verification to continue accessing their accounts.
Ideal collaboration will drive a continuous loop in which industry invests, develops and demonstrates with federal agency end user requirements top of mind.
The chairman of the Senate Intelligence Committee called the delays with the next-generation background investigation system a “disaster.”
DISA’s PEO for transport, which is essentially the internet for the Defense Department, is looking for capabilities that have lifespan standards.
NARA has approved limited exceptions to the electronic records deadline, but many agencies have shifted away from paper-based processes.
“Advana was like a victim of its own success — it scaled tremendously over the last few years.” said Radha Plumb.
The potency of AI and implementation of data enabled missions hinges on skilled talent.