Everyone seems to agree: The use of shared services could save government agencies a lot of time and money. As the reasoning goes, why should multiple agencies have separate and expensive HR or financial systems all doing essentially the same functions? John Marshall is the founder and CEO of the Shared Services Leadership Coalition. This long-term federal senior executive joined Tom Temin and Emily Kopp on the Federal Drive to share some ideas for shared services.
Joe Klimavicz, the Justice Department's chief information officer, said shared services needs to be part of the culture of the organization. His office launched version 1 of the IT shared services catalog late last year.
Steve Cooper, the Commerce Department's CIO, said the agency is looking to move four back-office functions to a private sector provider over the next two years.
The last several administrations have pushed federal agencies to share services they have in common. The idea is to cut redundancy and boost efficiency. Shared services have certainly been a priority for the Obama Office of Management and Budget. Some managers worry that shared services means they'll have to bring in more contractors. But in fact several departments offer a wide range of administrative services available for sharing. One of them is the Program Support Center at Health and Human Services. Paul Bartley is director of the Center. He joined Tom Temin on the Federal Drive with more on the programs, and how to make them catch on.
The Treasury Department isn't getting ready for the holiday buying season with its new catalog of shared services. Rather, Treasury is opening the door for industry to participate in the governmentwide effort. In his biweekly feature, Inside the Reporter's Notebook, Federal News Radio's Executive Editor Jason Miller writes about Treasury's plans. He joined Tom Temin on the Federal Drive to discuss the next step to move the government toward shared services for financial management.
The White House has been telling agencies to used shared services for the better part of two, two-term administrations. The idea is to save cost and effort by pooling things agencies all do in common. But in practice it's not so easy. Ted Okada is the chief technology officer of the Federal Emergency Management Agency. He's taking a slightly different view of shared service. He contends sharing should be at least as much about data as about operations. Okada joined Tom Temin on the Federal Drive with details.
For years, the White House has been prodding agencies to cut costs by using shared services. But like the proverbial water trough, sometimes the horses don't drink. Now the Office of Management and Budget has once again deputized the General Services Administration to help it turn policy into reality. GSA will set up a program office to help agencies get over the most common hurdles to using shared services. Federal News Radio's Emily Kopp joined Tom Temin on the Federal Drive with details.
Sonny Bhagowalia comes back to the federal government after spending almost three years working for the Hawaii state government as a technology executive.
Kelvin Wood, the director of TAI, said the organization is investing more in virtual training as travel budgets continue to decrease. Wood said the institute also is focusing on more tailored courses to meet specific needs of its students.
Cheryl Cook, USDA's CIO, said the Forest Service awarded a contract to AbilityOne for tier one helpdesk services. This is one of several enterprisewide services the agency is creating to improve efficiency and effectiveness.
After two years of planning and pilot programs, the intelligence community says its plan to integrate the IT systems of its 17 agencies is moving forward toward large-scale adoption.
A new survey by TechAmerica and Grant Thornton found many agency chief information officers continue to spend too much on legacy systems and don't have money to develop or modernize new software or applications. But tools such as PortfolioStat are making a difference in helping senior IT managers understand and have a say in where money is spent in their agency.
Robyn East, Treasury's chief information officer, said users previously were not excited to move to an enterprise content management system, but a better understanding of the value of shared services has helped them come around.
Tom Davis, director of Federal Government Affairs for Deloitte, what the government could do to become leaner and more efficient. April 29, 2014
Plenty of conversations are circulating about changes to the General Schedule and problems with federal hiring. Agencies are looking for a way to better keep track of their employees' performance and measure their progress. And industry says it has a solution. Training and performance management is in one place. Terry Miller, chief operating officer at Visionary Integration Professionals, was Francis Rose's guest on Industry Chatter.