Attorney Robert Metzger, co-author of the Mitre Deliver Uncompromised Report, joined Federal Drive with Tom Temin in the studio for the details.
Agencies are expecting to see improvements across the board when it comes to customer service over the next year. The reason for such optimism comes from a growing understanding of what it takes to provide exceptional customer service.
The Trump administration said back pay for contractors affected by the shutdown will be too costly and increase the risk of fraud, waste, and improper payments.
New Senate legislation would promote stronger cybersecurity coordination between the Department of Homeland Security and state and local governments. The State and Local Government Cybersecurity Act would encourage national cybersecurity watchdogs to share information regarding cybersecurity threats.
Supercomputers and algorithms constantly being tweaked has all made NOAA better and better at weather forecasting.
The evolution of cyber tools and capabilities over the last few years, most notably the sharing of threat intelligence, has enabled agencies to do more to get ahead of the cyber threats.
GAO ranked 10 federal systems in most need of modernization and they range from 8-to-51 years old and cost about $337 million annually to maintain.
As part DoD’s move to shore up its supply chain, the Pentagon is developing with industry and other experts a new cybersecurity maturity model that is borrowing from standards like ISO 9000.