Human resources applications, which touch everyone in the agency, provide a great use case for getting good with cloud, AI and software-as-a-service.
The Office of Personnel Management is in the middle of a pilot with a small number of agencies to improve the applicant experience for its retirement systems.
As technology continues to evolve and reshape entire industries and work environments, the federal workforce is no exception.
At the Department of Health and Human Services, using shared certificates, in some instances, has cut the agency’s time-to-hire in half.