Mallory Barg Bulman
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When it comes to organizational complexity, the federal government makes General Motors look like a lemonade stand. Each department, agency, bureau, branch, office and program seems to have its own people, agenda and policies. But for the next administration, it'll be beneficial to look at the government as an integrated whole. Mallory Barg Bullman, director of research at the Partnership for Public Service, explains why on the Federal Drive with Tom Temin.
September 21, 2016 -
Nothing can be more irritating and, at the same time, useful as unvarnished customer feedback. With the summer travel season over, citizens are taking to the internet to vent about experiences they've had at airports, in passport lines, or visiting national parks. Smart managers are seeing bad reports as good thing. Joining Federal Drive with Tom Temin with more, Mallory Barg Bulman, research director at the Partnership for Public Service.
September 07, 2016 -
If you're going to nationalize what was once in the private sector, you should at least give good customer service. That's what the Education Department is trying to do with the college student loan program with its complicated rules and procedures. Mallory Barg Bulman, director of research at the Partnership for Public Service, joins Federal Drive with Tom Temin to offer her insight.
August 10, 2016 -
The Transportation Security Administration and the State Department's Passport Office have two things in common. They both interact with citizens when they're traveling, and they both have had customer service problems. But, they've made efforts to improve. Mallory Barg Bulman, research director at the Partnership for Public Service, joins Federal Drive with Tom Temin with more
July 13, 2016 -
The annual employee viewpoint surveys show the federal government is slowly improving in how fair and inclusive employees think management is. Mallory Barg Bulman, research director at the Partnership for Public Service, tells Federal Drive with Tom Temin how the successful agencies do it,
June 29, 2016 -
Federal agencies have a seemingly insatiable need for cybersecurity experts. But wanting them and having job openings for them doesn't mean they come streaming in. Mallory Barg Bulman, research director at the Partnership for Public Service, tells Federal Drive with Tom Temin what the elements of a cybersecurity hiring strategy might be.
June 15, 2016 -
The federal government has enough trouble hiring people, especially young people. It's hard to get millennials in the door, but once you do, how do you keep them? Mallory Barg Bulman, director of research at the Partnership for Public Service, shares a few ideas on Federal Drive with Tom Temin.
May 18, 2016 -
Just because it's Public Service Recognition Week, that doesn't mean federal managers' appreciation for their employees should stop on Friday. Mallory Barg Bulman, research director at the Partnership for Public Service, shares some ideas on how to keep the love going on Federal Drive with Tom Temin.
May 04, 2016 -
Now that the main tax filing season is in the books, the Internal Revenue Service is regrouping and looking for ways it can improve customer service. The Partnership for Public Service has done research into what it takes to improve customer service. Mallory Barg Bulman, research director at the Partnership, shares insight on Federal Drive with Tom Temin.
April 20, 2016 -
Mallory Barg Bulman, research director at the Partnership for Public Service, joins Federal Drive with Tom Temin to share some ideas for how to ensure both the reality and perception of merit when it comes to promotions in the federal service.
April 06, 2016 -
Federal Drive with Tom Temin discusses the annual Employee Viewpoint Survey and its implications with Mallory Barg Bulman, reseach director for the Partnership for Public Servic
March 23, 2016 -
The new version of Circular A-123 is coming out soon. Mallory Barg Bulman, research director at the Partnership for Public Service, tells Federal Drive with Tom Temin what new financial control guidance the policy document will contain.
March 11, 2016 -
Mallory Barg Bulman, research director at the Partnership for Public Service, tells Federal Drive with Tom Temin, career federal managers can still make a difference no matter when the next election is scheduled.
February 24, 2016 -
Achieving senior executive status in the federal government can be a two-edged blade. The pay is better and you get a lot of authority. But too often, it means getting stuck in one place for too long. That can make you stale and deprive other agencies of your expertise. The Partnership for Public Service, in conjunction with McKinsey and Company, has taken a deep look at mobility in the Senior Executive Service. Joining Federal Drive with Tom Temin with some of the findings, Mallory Barg Bulman, research director at the Partnership.
February 11, 2016 -
Your mother always told you it was good to share. For federal agencies, shared services are a route to greater efficiency, less wasted effort and maybe even better performance. So why aren't more agencies doing it? Now the Partnership for Public Service, teaming with Deloitte, has come up with a list of recommendations for agencies to get into shared services for human resources and acquisition. Mallory Barg Bulman, research director at the Partnership, joins Federal Drive with Tom Temin with more detail.
January 27, 2016