For decades the federal government has grappled with how to make its services understandable and easy to use. If you've ever seen a Medicare manual, you'll know what we mean. More agencies are using a technique called journey mapping to improve service. Mallory Barg Bulman, director of research at the Partnership for Public Service, joins Federal Drive with Tom Temin what it is and how it works.
Last month, NASA launched a web portal that lets anyone look over data and findings for the research it funds. The goal is to promote the open sharing of data, something the science agency sees as part of its mission statement. Dr. Gale Allen, deputy chief scientist at NASA, tells Eric White on Federal Drive with Tom Temin about the access portal and what NASA hopes it will accomplish.
The National Coordinator for Health Information Technology recently published proposed new standards for electronic health records to work together. The interoperability standards are open now for public comment. Steve Posnack, director of Standards and Technology in the coordinator's office, joins Federal Drive with Tom Temin with more.
Neo Technology’s Emil Eifrem explains why graph databases are no longer the sole domain of enterprises and how law enforcement agencies and other government organizations are instead now using them to manage growing mountains of citizen information.
The General Services Administration is starting an interagency community on AI, to help agencies and private industry work together for civilian services.
The Office of Management and Budget's cross-agency team of mobility experts will soon publish its ideas for an enterprise-wide mobile strategy. The team's work is the result of a final memo OMB published in August, which pushes agencies to cut back and consolidate their mobile service agreements and contracts.
The Army's Rapid Capabilities Office is barely a month old, but Army leaders already have a strong idea of what they want the new organization to pursue. Early priorities are electronic warfare, cyber, and position, navigation and timing. Maj. Gen. Walter Piatt, the office's deputy director for operations, joined Jared Serbu on Federal Drive with Tom Temin at this week's Association of the U.S. Army conference here in Washington with a preview of some of the work ahead.
The Cybersecurity Center of Excellence, part of the National Institute of Standards and Technology, has a heavy and critical agenda. Donna Dodson, NCCOE's director, outlined the scope of the work on Federal Drive with Tom Temin.