Mallory Barg Bulman
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The proposed cuts from the Trump administration could be an opportunity for agency managers to get creative. With less money to go around, there may be less money to maintain legacy IT systems, so that means updating it or utilizing other methods may be the best route. Federal News Radio's Eric White learns more from Mallory Barg Bulman, vice president for research and evaluation at the Partnership for Public Service, on Federal Drive with Tom Temin.
April 05, 2017 -
A majority of federal employees who took a Federal News Radio survey said they believe Congress will make good on President Donald Trump's proposed civilian agency cuts for fiscal 2018.
April 03, 2017 -
A new report urges the Trump Administration to do all it can to get federal agencies focused on customer service to make government operations more efficient and lower costs. Mallory Barg Bulman, vice president for research and evaluation at the Partnership for Public Service, joined Federal Drive with Tom Temin to discuss the report put out by the Partnership and Accenture.
March 23, 2017 -
These are tough times for federal employees. Mallory Barg Bulman, vice president for research at the Partnership for Public Service, joins Federal Drive with Tom Temin to offer some toughening-up advice for feds.
March 08, 2017 -
The Partnership for Public Service's Best Places to Work rankings showed vast disparities between agencies with the highest and lowest employee engagement in 2016. The Partnership compared 69 agencies and subcomponents into five mission areas for the second time.
February 21, 2017 -
Citizen satisfaction with government services rebounded to a four-year high in 2016, driven largely by improved performances on the part of government websites.
February 08, 2017 -
Lots of federal managers have asked how they help manage through the upcoming presidential transition. Some tried-and-true basics for taking care of people can certainly help. Mallory Barg Bulman, research director of the Partnership for Public Service, shares more on Federal Drive with Tom Temin.
January 11, 2017 -
President-elect Donald Trump has laid out numerous goals for the first few months of his administration. Mallory Barg Bulman, research director at the Partnership for Public Service, talked with Federal News Radio’s Jared Serbu on Federal Drive with Tom Temin about what the incoming administration needs to do to strengthen the Office of Management and Budget as the focal point of missions that cut across agencies.
December 28, 2016 -
The wait is over. We can now reveal this year's best and worst places to work in the federal government. No sea change, but a few surprises. Mallory Barg Bulman, research director at the Partnership for Public Service, joins Federal Drive with Tom Temin with the latest.
December 15, 2016 -
The 2016 Best Places to Work rankings are out from the Partnership for Public Service and Deloitte. Familiar faces appear at the top of the rankings, but some large agencies, like the Agriculture Department, Securities and Exchange Commission and National Endowment for the Arts saw large improvements this year.
December 15, 2016 -
Agencies wanting to improve customer service should hire front-line people who are good at customer service. No mystery there. But to support those people, you really need to have a much deeper orientation toward good service delivery. Mallory Barg Bulman, director of research at the Partnership for Public Service, joins Federal Drive with Tom Temin with advice for how to do that.
November 30, 2016 -
Hundreds of thousands of federal employees are getting a new boss when the Trump administration take over in January. How do you prepare and how as a manager can you prepare your people? Mallory Barg Bulman, director of research at the Partnership for Public Service, shares some answers on Federal Drive with Tom Temin.
November 16, 2016 -
The new holy grail for federal agencies is great customer experience. Taking their clues from the private sector, agencies are figuring out how digital and actual offerings can work together to produce satisfied citizens. Mallory Barg Bulman, director of research at the Partnership for Public Service, tells Federal Drive with Tom Temin about how the Veterans Affairs Department efforts in improving customer experience.
November 02, 2016 -
It comes up about this time every four years - questions over whether the Office of Mangement and Budget is organized in the best way to help the government deliver. You hear periodic calls for going back to having a budget bureau, or boosting the 'M' in OMB. For some ideas of what the next president can do, Mallory Barg Bulman, research director at the Partnership for Public Service joins the Federal Drive with Tom Temin.
October 19, 2016 -
For decades the federal government has grappled with how to make its services understandable and easy to use. If you've ever seen a Medicare manual, you'll know what we mean. More agencies are using a technique called journey mapping to improve service. Mallory Barg Bulman, director of research at the Partnership for Public Service, joins Federal Drive with Tom Temin what it is and how it works.
October 05, 2016