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SSA Commissioner Michael Astrue has taken extra funding, both from Congress\' annual appropriations and from the Recovery Act, and invested in staffing and technology to fight the case backlog, Government Executive reports.
The Social Security Administration is renewing a computer matching program with the Office of Personnel Management, the CCH website reports.
OMB finds that most website and call center operations are separate and don\'t work well together. Some agencies are following the private sector\'s lead by offering multiple channels to serve citizens. CMS and GSA both use online tools to answer questions more quickly and reliably.
GSA will unveil the Challenge.gov platform in the next few months where all agency competitions will be posted. Some agencies already are asking experts and employees for help. NASA will run 34 competitions before the end of December.
According to a post on FedBizOpps.gov, the agency is looking for a company to provide it with extermination services, including the use of a Bed Bug Heat Treatment Oven.
If you\'re not convinced of the value of going paperless, consider this: New York City has a major bedbug infestation, and the pests have spread to the Social Security Administration\'s regional offices in Queens, N.Y.
GAO found significant success in obtaining passports using fraudulent documents in the second investigation in two years. While State is implementing facial recognition technology to close the existing gaps, lawmakers are introducing new legislation to give the agency more security capabilities.
The Social Security Administration organizes and funds state disability programs, yet states have begun furloughs of these employees. SSA Commissioner Michael Astrue discusses what is behind this trend and why his agency is proposing a law to stop it.
A recent GAO report looked at agencies\' policies for choosing the locations of conferences and found that cost was the number one factor when it came to planning. Details from GAO\'s Lorelei St. James.
If you have traveled out West, you have an idea of the vastness of parts of this country. Two Sammies nominees tell us how they\'ve managed to close the gap -- literally.
Commissioner Astrue tells House committee that despite the recession, the agency still plans on reducing its disability claims backlog. SSA using a combination of technology, new employees and improved processes to continue on the path to eliminate its hearings backlog by 2013. State agency furloughs, however, are causing additional challenges with the log jam of claims.
The Office of Personnel Management wants to promote a healthy lifestyle for all Federal employees. Experts say one key is paying close attention to the food we eat. Along those lines, an unusual and first-ever, cooking competition was held in the OPM Cafeteria.
Social Security CIO: potential to be an e-business is too great to pass up. April 22, 2010