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How do you know if you have skills gaps in your agency and how can you address them?
The possibility of what they don’t know can paralyze public health agencies when making decisions. Instead, they should focus on actionable, timely data.
GSA's Jessica Milcetic tells Federal News Network how USA.gov helps individuals find the government benefits and services they’re looking for quickly.
Classified cloud enables agencies to redefine essential mission workflows.
As agencies look to address governmentwide human capital issues, like attrition, turnover, recruitment and morale, the effective use of data becomes critical.
PTaaS throughout the software development lifecycle reduces vulnerabilities and produces more actionable reports.
On its journey to Zero Trust, the DoD must secure a multi-cloud environment with a common defensive layer. Here’s how it can succeed.
Agencies know that the public now expects personalized CX from government services, the HCLSoftware product manager says.
DoD has a lot to do before digital engineering becomes the norm, but some organizations see clear value.
Agencies need to apply artificial intelligence and other technologies to improve services in real time based on citizen needs, Maximus’ experience leader says.
Agencies should combine data from customers and employees to drive total experience improvements, Maximus’ TX leader advises.
Agencies need to strike the right balance between new technology and human interaction to make their services more efficient.
The New Hampshire and Maine cyber leaders say using the StateRAMP cloud security shared service accelerates their digital transformation efforts.
The Social Security commissioner says reducing phone wait times is among his top three priorities to improve how SSA serves citizens.