NTSB’s Michael Anthony and AmeriCorps’ Andrea Gibbons and Linda Southcott detail their TMF-funded efforts to improve digital services.
Agencies should combine data from customers and employees to drive total experience improvements, Maximus’ TX leader advises.
ACF, HUD and other agencies collaborate to help make access to services less daunting to people at their most vulnerable and trying to recover from a disaster.
The ISS National Lab recently announced a new funding opportunity for in-space production applications.
Agencies need to strike the right balance between new technology and human interaction to make their services more efficient.
The New Hampshire and Maine cyber leaders say using the StateRAMP cloud security shared service accelerates their digital transformation efforts.
The CX director for Navy’s PEO MLB shares how her team engages employees, sailors and Marines to get feedback.
Everyone knows that software bills of materials (SBOMs) are crucial to cybersecurity. But deciphering these documents is a challenge for many agencies.