Bridget Roberts - Federal News Network

Bridget Roberts

IRS makes Direct File permanent option to file taxes online, invites all states to opt in

The IRS Direct File system that lets households file their federal taxes online — and for free — is here to stay, after taxpayers tested the platform.

IT Modernization

Christopher Germano

Bridget Roberts, National Taxpayer Advocate, IRS

Acting national taxpayer advocate outlines IRS’ challenges to Congress

Federal Drive

FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. The IRS provided poor customer service during this year's tax filing season as taxpayers struggled with a rise in identity theft and complications related to President Barack Obama’s health law, a government watchdog said Wednesday. A new report by the National Taxpayer Advocate says the IRS has been hampered by budget cuts. (AP Photo/Susan Walsh, File)

Ahead of filing season, decade of IRS budget cuts ‘taking a toll’ on workforce morale

Workforce