U.S. Citizenship and Immigration Services has had the notion to go digital for many years, but at a certain point the agency moved away from building one giant system first and opted to integrate its existing systems in smaller pieces.
Creation of the Electronic Immigration System (ELIS) and visible upgrades to the trusted traveler’s program show DHS’ dedication to IT modernization.
The Homeland Security Department’s Office of Inspector General issued a management warning to the U.S. Citizenship and Immigration Services, telling Director Leon Rodriquez not to restart its use of Electronic Immigration System because of unsolved technical and security issues.
Mark Schwartz, CIO of Citizenship and Immigration Services, pioneers new approaches to agile development.
Mark Schwartz, the Citizenship and Immigration Services chief information officer, said the Flexible Agile Development Services (FADS) requires four vendors to coordinate software development and keep the government’s best interest in mind.
After years of planning and months of delays, USCIS will launch its online portal, ELIS, on Tuesday. But the portal will only be open to a fraction of benefit seekers while the agency works out the kinks.