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Despite its reputation for operating old systems, the IRS is also a leader in technology modernization. In conjunction with the nonprofit ATARC, the IRS recently hosted a technology day.
Agency program offices have found plenty of opportunities to save time and money through artificial intelligence and automation pilots, but unlocking the full potential of those tools requires agencies to improve their data infrastructure.
The IRS this year has been blessed - or maybe it's cursed - to live in interesting times. Delayed filings, getting millions of checks out under the pandemic stimulus CARES Act, having nearly all of its employees telework.
A project leader explains why patented methodology developed in house is shelved.
IRS officials said the strategy to decommission its legacy systems is taking shaping shape in concert with the work of the Enterprise Digitalization and Case Management Office the agency stood up in July.
The use of robotics process automation, natural language processing and other emerging technologies are gaining momentum in the federal acquisition community to speed up the entire process.
The agency for much of this year has balanced conducting an extended tax filing season with sending more than 160 million payments worth $270 billion in pandemic stimulus funding across the country.
She may not be known to the general public, but this IRS executive helps tax preparers and the tax community generally navigate the system and also maintain professional standards.
In today's Federal Newscast, Comptroller General Gene Dodaro implores agencies and Congress to implement what he called 16 concrete recommendations immediately to significantly improve the nation’s response to the current pandemic.
A group of federal managers and senior executives are pushing the Trump administration to establish an emergency leave transfer program for employees struggling to balance their work and childcare responsibilities during the pandemic.
In today's Federal Newscast, on-time mail delivery still hasn’t fully recovered from operational changes made nearly two months ago by Postmaster General Louis DeJoy.
The deferral plan won't save anybody one dollar and will come back to bite people who spend their windfalls
The FBI’s Criminal Justice Information Services, nearly seven years after piloting the concept, will add iris recognition technology to its portfolio of identification services for law enforcement agencies. Kimberly Del Greco, the FBI’s deputy assistant…
President Trump's pick to lead the Office of Personnel Management is accused of 'lacking commitment to federal merit system," one of D.C.'s industry experts is leaving his high-profile post, and a congressional committee is launching an investigation into recent tragedies at Ft. Hood.