IRS Unannounced Visits

How much training is there for IRS agents facing the threat of physical harm?

A recent audit by the Treasury Inspector General for Tax Administration (TIGTA), looked how the IRS deals with threats ad physical harm against IRS agents….

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Tax Season Begins

IRS is standing in the way of Congress’ innovative solution to fight fraud and expand access to capital

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GovExecHarrison Smith, IRS

IRS’s Smith: Be pro-digitization, not anti status-quo when driving innovation

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(AP Photo/Susan Walsh)FILE - This March 22, 2013 file photo, shows the exterior of the Internal Revenue Service building in Washington. The Internal Revenue Service is recalling about 46,000 of its employees furloughed by the government shutdown, nearly 60 percent of its workforce, to handle tax returns and pay out refunds. The employees won't be paid. (AP Photo/Susan Walsh, File)

GSA’s DiMartini to become top human capital official at IRS

Traci DiMartini, stepping down from her role as chief human capital officer at the General Services Administration, will move to IRS at the end of June.

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Whose business is customer experience anyway?

Everyone is a customer at some point. And everyone serves customers at some point.

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(AP Photo/Susan Walsh)FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. Lawmakers are increasingly looking at boosting the IRS to help pay for infrastructure improvements. (AP Photo/Susan Walsh, File)

IRS faces $20B cut from modernization fund under debt ceiling agreement

The IRS is facing substantial cuts to funds meant to rebuild its workforce and modernize its legacy IT systems over the next decade, as part of a deal to raise the debt ceiling and avoid a first-ever government default.

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