Phil Lam

FILE - This May 8, 2008, file photo shows blank checks on an idle press at the Philadelphia Regional Financial Center, which disburses payments on behalf of federal agencies, in Philadelphia. The IRS is delaying tax refunds for millions of low-income families as the agency steps up efforts to combat identity theft and fraud. Starting in 2017, a federal law requires the tax agency to delay refunds until Feb. 15 for people who claim the earned income tax credit and the additional child tax credit. The IRS says processing times will delay most of the refunds until the end of February. (AP Photo/Matt Rourke, File)

Pandemic stimulus underscores agency challenges with identity management

Agencies have run into challenges verifying the identity of benefit recipients, and fraudsters have exploited gaps in this process, using stolen personal…

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