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Income plays a role in participants’ likeliness to change TSP contributions, FRTIB finds

35% of TSP participants in the lowest income bracket did not make changes to their TSP accounts after being automatically enrolled, a significantly higher…

TSP

(Amelia Brust/Federal News Network)

TSP board shares ‘optimistic’ timeline for resolving call center issues

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Getty Images/iStockphoto/Tero Vesalainen

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Survey shows new TSP system difficult to navigate for some participants

TSP

Amelia Brust/Federal News Network

TSP board scales up customer service staff after major system update

TSP

Opting in the TSP’s blended retirement system? Don’t forget to contribute

TSP

FILE - In this Oct. 15, 2013, file photo, Chuck Goolsbee, site director for Facebook's Prineville data centers, shows the computer servers that store users' photos and other data, at the Facebook site in Prineville, Ore. Facebook frequently defends its data collection and sharing activities by noting that it's adhering to a privacy policy it shares with users. (Andy Tullis/The Bulletin via AP, File)

Historic winds are to blame for recent TSP call center and website outages

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A call center operator answers an incoming call on Wednesday, Jan. 10, 2018, at the Utah County Health Department offices in Provo, Utah. Thousands of people may have been exposed to hepatitis A in Utah amid a widening outbreak that originally spread from a large epidemic in San Diego, health officials said Wednesday. (Evan Cobb/The Daily Herald via AP)

You’re not imagining it. Wait times at TSP call centers are at least 3 times longer than usual

TSP