In order to do advance analytics or adopt AI capabilities, agencies first need their data in order. USACE is helping various Army programs do that.
Booz Allen’s Kuan Collins shares user-centric, data-centric innovation tactics to take advantage of modern technology to address complex federal challenges.
Cameron Chehreh, the VP and general manager for global public sector sales at Intel Corp., said network and data situational awareness will lead to AI success.
Rigorous security and good user experience are not opposing goals, says the Palo Alto Network federal field CTO.
By being selective on where, why and how to invest in genAI, agencies can build on existing AI efforts, improve mission delivery and ensure responsible use.
Kurt Sauer, group vice president and CISO at Docusign, says a successful CX also needs to prioritize building trust with customers.
The challenge is it's easier to train Army mission specialists to understand data, rather than training Army data specialists to understand its varied missions.
Predictive systems help agencies improve their employees’ work lives and let them deliver better services to public, says the Adobe public sector strategist.
How has the Naval Sustainment System (NSS) cut supply chain costs and improved readiness for both ships and aircraft?
How are leaders at the Department of the Interior, NASA and DHS approaching zero trust?
RFID, drones and automation are all helping the Defense Logistics Agency (DLA) unlock new capabilities in the realm of managing and moving DoD materials.
Before undertaking this effort, HRC had internal discussions about how they would define the difference between customer service and customer experience.
How are agencies profiling a successful IT modernization strategy and what is the vision for the future?