Employees reported buying COVID-related services, but those turned out to be things like plumbing repairs and NordicTrack ski machines.
NTSB’s Michael Anthony and AmeriCorps’ Andrea Gibbons and Linda Southcott detail their TMF-funded efforts to improve digital services.
ACF, HUD and other agencies collaborate to help make access to services less daunting to people at their most vulnerable and trying to recover from a disaster.
The Pandemic Response Accountability Committee, by statute, sunsets a year from September 2025, more than five years after onset of the pandemic itself.
The Social Security commissioner says reducing phone wait times is among his top three priorities to improve how SSA serves citizens.
On top of trying to recruit and retain HR staffing specialists, NRC also focuses on developing skills for long-term workforce planning.
Identifying fraud, waste, abuse and stopping it at its origins is a tale as old as time, and it’s costing the country far more money than we can keep up with.
The modernization efforts will streamline various logistics systems into a single view, while integrating new technologies like barcoding.
Hanna Kim, who started as deputy director for Login.gov in January, will serve as its director starting in May. She will replace Dan Lopez-Braus.
Sen. Tammy Baldwin (D-Wis.) and six of her colleagues do not think USPS plans to grow the package business are delivering as promised.
The extensive underutilization of federally occupied space highlighted in recent reports from GAO and the Public Buildings Reform Board.
The review also uncovers a leadership failure to do historical comparisons to identify year-to-year trends in harassment.
The Public Buildings Reform Board finds agency headquarters buildings operated at 12% of their estimated capacity, on average, from January-September 2023.
WHS’ customer experience strategist shares details about how the organization intends to improve experiences and services delivery for its customers.
The Pregnant Workers Fairness Act requires agencies to provide reasonable accommodations, from longer breaks to telework.