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Agencies target 5 common ‘life experiences’ to improve customer experience in government

The Biden administration is giving agencies several common targets to improve customer experience in government. 

Management Read more
Amelia Brust/Federal News Network

VA says it’s ready to process all the burn pit claims pouring in

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FTC Noncompete Clauses

What economists are saying about the FTC’s new proposed ban on noncompete agreements

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(Getty Images/iStockphoto/AmmentorpDK)federal telework

Cost pool considerations for remote and multi-state employees

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(GettyImages/Bloomberg/Luke Sharrett)USPS coronavirus

How the Postal Service handles sexual harassment complaints

Workforce Read more
Head shot of Dan Pelino

Former IBM executive shares his vision for improving the healthcare system

Dan Pelino, co-founder of Everyone Matters and co-author of Trusted Healers joins host Aileen Black on this week’s Leaders and Legends to talk about the…

Leaders and Legends Read more
Amelia Brust/Federal News Network

The human face of government transformation

 A digital workforce will drive the government of the future, but how can you build workers’ skills at pace?

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(Photo courtesy the Government Accountability Office)U.S. Patent and Trademark Office

How the Patent and Trademark office is preparing for its next 5 years

Agency Oversight

Judging by the pace of patent applications, intellectual property is expanding fast in the United States and around the world. Without innovation, it’s hard to grow and economy.

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