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FILE - A sign is displayed outside the Internal Revenue Service building May 4, 2021, in Washington. A private company, enQ, lets those who are willing to pay jump to the front of the line to get their phone calls answered at the IRS. That has attracted the attention of lawmakers who want the IRS to investigate the company's impact on the agency's phone capacity. (AP Photo/Patrick Semansky, File)

IRS’ quick wins by procurement, finance demonstrate power, value of RPA

The procurement and finance organizations have helped push the IRS toward a more innovative approach that focuses on automation to move away from repetitive,…

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Joshua Roberts

How one agency made sure vaccines and other COVID medicines reached the poor and underserved

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USDA wants employees and vendors who can take them into the future of CX

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David W. Rice, U.S. Copyright Of/David W. RiceBrent Lutes, U.S. Copyright Office

Congress’ copyright office has its first chief economist

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YouTubeLawrence Tabak, NIH, National Institutes of Health

Proposed NIH budget boost spending for experimentation, examines lower grant funding for minority scientists

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(AP Photo/David Goldman)FILE - In this Thursday, Feb. 7, 2013, file photo, packages wait to be sorted in a Post Office as U.S. Postal Service letter carrier  Michael McDonald, gathers mail to load into his truck before making his delivery run, in Atlanta.  The financially struggling U.S. Postal Service said Wednesday, Aug. 14, 2013 it is revamping its priority mail program as part of its efforts to raise revenue and drive new growth in its package delivery business. (AP Photo/David Goldman, File)

USPS board’s governors now mostly Biden picks following latest Senate confirmations

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Joshua Roberts

Meet the guy who got fixed NASA’s big telescope and made sure it got into space

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Head shot of Dendy Young

McLean Capital executive explains how to make your business more successful

Dendy Young, managing partner of Mclean Capital, joins host Aileen Black on this week’s Leaders and Legends to explain what you can do to be a more effective…

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Amelia Brust/Federal News Network

GSA has a new person in charge of the Presidential Innovation Fellows program

You don’t have to work decades for the federal government to have an impact. That’s one idea behind the Presidential Innovation Fellows program, operated…

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Former deputy federal CIO Roat leaned on her relationships to achieve results

Maria Roat, the recently retired deputy federal CIO, retired at the end of March after 41 years of federal service, including the last two as the deputy federal CIO.

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