An IRS customer service rep recalls 9/11
An IRS employee tells Senior Correspondent Mike Causey he was on the customer service toll free line assisting taxpayers when the first tower was hit.
I was on the IRS customer service toll free line assisting taxpayers when the first tower was hit.
I was on the IRS customer service toll free line assisting taxpayers when the second tower was hit.
By the time the Pentagon was hit, I had to tell a taxpayer that I had to discontinue the call, because we were being evacuated.
Remember 9/11!
—John Fox, IRS
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