Peter Musurlian
Workforce
February unfolds as IRS enters into its annual pressure testing
The IRS has made measurable progress on customer-service staffing over the last couple of years.
Congress
Senators press for barcodes on tax returns so IRS can process them faster
Hiring/Retention
IRS digs out from pandemic-era challenges, but struggles on some hiring goals, watchdog tells Congress
Management
If a tax law perplexes the public, it also makes life difficult for the IRS
Agency Oversight
How the taxpayer advocate puts together that giant report every year
Hiring/Retention
IRS needs to staff up HR office before it can rebuild its workforce, watchdog tells Congress
Pay
First Look IRS awards $1K bonuses to ‘surge team’ employees tackling tax return backlog
Getty Images/iStockphoto/marcnorman
Agency Oversight
IRS plans pivot to Login.gov, lets users create online accounts without facial recognition
(AP Photo/Keith Srakocic)
Workforce
IRS creates 'surge team' to address backlog, scraps plan to close tax processing center
AP/Patrick Semansky
Management
IRS gearing up for next filing season but still dealing with 6M tax return backlog
(AP Photo/Keith Srakocic)
Management
IRS employees brace for another tax season hampered by the pandemic
Workforce
How can the IRS improve its operations for the next filing season?
(AP Photo/Susan Walsh)
Agency Oversight
IRS HR office understaffed ahead of agency's hiring surge, watchdog warns Congress
(Tasos Katopodis/Pool via AP)