New retention bonuses for Border Patrol agents who enter into a 12-month service agreement become available in May.
The Trump administration is asking for 2020 funding for IT modernization at both for governmentwide and specific agency needs.
The new law requires agencies to appoint a chief evaluation officer, whose job will involve asking key questions about the effectiveness of agency programs, and finding ways to measure their effectiveness.
With the Office of Management and Budget soon to release the draft version of its federal data strategy, forward-thinking agency program offices see opportunities to leverage their data to get a better sense of how much performance they get out of each dollar in their budgets.
Despite the momentum gathering around the Trump administration's priority around transforming customer service in government, agencies still face challenges getting feedback from the public under the Paperwork Reduction Act (PRA).