Michael Herz: Social media not quite what agencies promised

For federal agencies, social media has long been a normal part of daily communications. What they actually do with social media is not precisely what they promi...

Michael Herz, professor, Cardozo School of Law

For federal agencies, social media has long been a normal part of daily communications. What they actually do with social media is not precisely what they promised, which was feedback from the public and a back-and-forth dialogue over rule-making. Michael Herz, professor at the Cardozo School of Law in New York, shares his findings on Federal Drive with Tom Temin.

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