OPM Director John Berry and new Associate Director Bill Zielinski explain what feds who are caught in the backlog, or those who are about to retire, can do to h...
wfedstaff | June 3, 2015 3:48 pm
By Max Cacas
Reporter
Federal News Radio
The Office of Personnel Management Wednesday announced changes to deal with a mounting backlog of retirement benefit claims from federal workers. OPM Director John Berry said the agency has created a new office just to handle those claims, and has brought on associate director Bill Zielinski to oversee the work. He’s also been asked to use agile software development to find an IT system to help resolve the problem.
During a press conference at OPM headquarters, Berry and Zielinski were asked what feds who are caught in the backlog, or who are about to retire, can do to help OPM process their claims.
Berry and Zielinski offered this advice:
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