July 29th, 2009

When most Americans think of disasters and response, they think of the Federal Emergency Management Agency. That agency has revamped the way it responds to disasters, and it’s using technology to continue the improvements. One area FEMA is using technology to improve its mission fulfillment is telecommunications. These upgrades are giving FEMA more – and better – tools to communicate with state and local agencies, so there are fewer surprises at the disaster scene.

Rex Whitacre is FEMA’s Chief of Information Technology Operations. He recently talked about FEMA’s plan for the improvements, and how they are facilitating improved communications with FEMA’s state and local partners.

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