Scott Milliken, Computer Facility Manager, Oak Ridge National Lab
Shadow IT is a concept most agencies struggle with -- infrastructure that agency personnel implement outside the agency CIO\'s approval and outside the agency\'...
Shadow IT is a concept most agencies struggle with — infrastructure that agency personnel implement outside the agency CIO’s approval and outside the agency’s IT architecture strategy. Scott Milliken found a problem that was even more complicated. He tells In Depth with Francis Rose about the problem he found when he became computer facility manager at the Energy Department’s Oak Ridge National Laboratory and how he fixed the problems.
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