The furor over HealthCare.gov isn’t gone quite yet. Several congressional committees still plan to conduct postmortems on what went wrong. The rollout of the website is just one example of how the federal government brand has taken a hit. Sanjay Sardar, chief information officer at the Federal Energy Regulatory Commission and government co-chair for this year’s Management of Change conference, tells In Depth with Francis Rose restoring that brand is a very important job for the federal government for many reasons.

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