Lauren Knausenberger, the Air Force’s chief information officer, joined the service in 2017 starting at AFWERX before ascending to the CIO’s role for the last two-plus years.
The latest poll of Americans' satisfaction with service they get from the federal government is up. But with a score of 66 out of 100, the American Customer Satisfaction Index is still below pre-pandemic levels.
The Department of the Navy pushed out Tom Sasala, the department’s highly-respected CDO since October 2019, leaving it without defined leadership and potentially overwhelming its data organization.
Kimberly Graham, the Agriculture Department’s Farm Service Agency’s assistant deputy administrator for farm programs, started as a clerk typist out of high school and has risen to be a member of the Senior Executive Service.
Federal employees, union officials and lawmakers heightened calls for an 8.7% federal pay raise in 2024 at a rally in front of the Capitol building.
Loren DeJonge Schulman, who will replace Pam Coleman as OMB’s new associate director for performance and personnel management, will focus on federal workforce and evidence-based policy making priorities.
Terry Adirim, the program executive director of the VA’s EHR Modernization Integration Office is leaving the agency, effective Feb. 25.
The Agency for International Development has always used private sector groups to deliver services in various countries. Now the agency has launched what it calls Private Sector Engagement Modernize, to deal with the private sector in a new way.
As agencies continue to implement the customer experience executive order, they will increasingly need to modernize legacy systems so they are flexible enough to meet changing user needs.
The Biden administration is giving agencies several common targets to improve customer experience in government.
FEMA brings back a familiar face to be its new CIO while HHS, the Navy and GSA fill key technology leadership roles.
The latest benefit signed into law for veterans aims to help those exposed to the poisonous fumes of burn pits and other sources. VA officials say they were ready for the Pact Act.
New rules proposed by the Federal Trade Commission to ban workplace noncompete agreements have stirred a lot of opinions. Workers' rights advocates say the move will help wages finally break out of their stagnant pace, however some aren't so sure about that.
Labor shortages and the desires of employees for a more balanced life are opening the door, now more than ever, for fully remote work options. This can potentially lead to a team of multi-state workers.
Maybe you've heard of polyfluoroalkyl substances: PFAS. They have been used across industry. Their long life means they can build up in water supplies and possibly harm human health.