Classified cloud enables agencies to redefine essential mission workflows.
Agencies know that the public now expects personalized CX from government services, the HCLSoftware product manager says.
NTSB’s Michael Anthony and AmeriCorps’ Andrea Gibbons and Linda Southcott detail their TMF-funded efforts to improve digital services.
ACF, HUD and other agencies collaborate to help make access to services less daunting to people at their most vulnerable and trying to recover from a disaster.
The New Hampshire and Maine cyber leaders say using the StateRAMP cloud security shared service accelerates their digital transformation efforts.
The modernization efforts will streamline various logistics systems into a single view, while integrating new technologies like barcoding.
Hanna Kim, who started as deputy director for Login.gov in January, will serve as its director starting in May. She will replace Dan Lopez-Braus.
The supplement to NIST's digital identity guidelines could pave the way for agencies to adopt stronger multi-factor authentication methods.
The new capabilities, applications and business models unlocked by cloud adoption are expected to have an outsized effect on the business of government.
Charlie Armstrong, the chief information officer at FEMA, said two recent successful migrations of applications to the cloud demonstrates progress.
Margaret Boatner, deputy assistant secretary of the Army for strategy and acquisition reform, said new approaches to buying software already are paying off.
GSA is preparing to test out a facial recognition option for Login.gov, a one-stop shop for Americans to access government benefits online.
The Inflation Reduction Act showered billions on the IRS and the agency developed a strategic operating plan for modernizing its information technology.
How is digital transformation impacting the mission at FEMA?