A proposed 5.3 percent pay raise for federal employees next fiscal year has the support of 33 members of Congress.
Bob Dittmer, deputy tax commissioner of the Indiana Department of Revenue, tells Federal Drive with Tom Temin about how the state is licking the problem of fraudulently obtained refunds.
Identity thieves often don't care about you. They just want a valid date of birth, address and Social Security number.
A new report on customer service details gap between agencies' and citizens' perceptions, and challenges to improvement.
DISA asks industry for help in defining the requirements for next version of MilCloud, including how to set up utility-based pricing
Charles Dickens might have described federal customer service as the best and worst. When it's good it ranks up with the best in the private sector. But too often, federal customer service is terrible. Now the Partnership for Public Service and Accenture Federal Services team up to help. They polled agencies with high transaction volumes to discover whether agency managers consider themselves on board with a customer centered approach. Kathy Conrad, director of Digital Government at Accenture, joins Federal Drive with Tom Temin with more detail.
The Senate voted to end debate on the confirmation of Dr. Robert M. Califf as head the FDA.
Nine Republican senators elected in the last round caused a switch in the majority party. But not quite the revolution that many people expected. Their impact on all things federal has been rather nuanced, as a matter of fact. That's according to analysis by CQ Roll Call senior editor David Hawkings, who shares his insight on Federal Drive with Tom Temin.
Federal News Radio’s Scott Maucione shares the latest on the Defense Department's new rule on independent research and development,
Rep. Chaffetz and his cohorts had been after a scalp for the Great OPM Cybersecurity Breach. Now they have it. Actually it's their second.
Assistant Secretary of Defense for Research and Engineering Stephen Welby told Federal News Radio in an exclusive interview how DoD is allaying commercial industry's acquisition fears.
At the General Services Administration, the 18F group has made a reputation for itself as the people to go to for agile development, rapid software deployment and general digital innovation. On Federal Drive with Tom Temin just a couple of weeks ago, two 18F staff members described their success with using reverse auction techniques to acquire software code at the micro purchase threshhold. Larry Allen, president of Allen Federal Business Partners, offers a contrary view.
The IRS is reporting a dramatic increase in the number of phishing and malware schemes trying to trick citizens into giving up personal information.
You may have missed this one. But at the end of 2015 the Obama administration concluded work on its second national action plan for the Open Government Partnership. If the government was a door, you'd say it's still half open, or half closed depending on your point of view. Two dozen good-government groups carefully evaluated open government progress. Sean Moulton, open government project manager at the Project on Government Oversight, joined Federal Drive with Tom Temin to share what they found.
With all of the cybersecurity guidance already out there, is there anything a new commission can add except more weight and complexity?