John Owens, the chief information officer of the U.S. Patent and Trademark Office in the Commerce Department, joined Federal News Radio for a free online chat.

Owens took part in the online chat after his appearance on Federal News Radio’s Ask the CIO program on 1500 AM in the Washington metro area and online everywhere.

Owens discussed how the USPTO is using agile and dev/ops to modernize the agency’s mission critical systems while ensuring the data in those systems are secure. USPTO has been on an eight-year journey to improve its Patent End-to-End system and its Trademark Next Generation platform. Owens detailed how the agency tests software iterations through automated tools, and how security is embedded at the beginning of the development process.

During the chat, participants were able to ask questions live or submit them in advance by emailing moderator, Executive Editor Jason Miller.

GUEST BIOGRAPHY: 

John Owens has been the CIO at the U.S. Patent and Trademark Office since 2008.  Prior to joining the USPTO, Owens served as technical director at America Online (AOL) from 1995 to 2008. Before AOL, Owens was a senior software engineer at GE Consulting for GE Aerospace and Keane Inc. for Martin Marietta. He earned a Bachelor of Science in computer science from Clarkson University and Master of Business Administration in Technology Innovation Management from the University of Phoenix.

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