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Crisis Management Minute

It’s not a matter of if a crisis or scandal will hit, it's when. How agencies and companies deal with it can have lasting impact on careers, reputations, bottom lines, and more. In each weekly “Crisis Management Minute,” Edward Segal discusses how government agencies, businesses, and organizations managed a crisis, and shares his advice on how to prevent, manage, and recover from various crises. The observations and recommendations are based on Segal’s 30+ years of experience as a crisis management expert, consultant, corporate trainer, and author of the award-winning and bestselling book, "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies." Segal is a Leadership Strategy Senior Contributor for Forbes.com and previously hosted the “Crisis Ahead” podcast.

     
  • Workplace-Related Dangers And Hazards That Could Trigger A Crisis
    John is the Vice President of Workplace Strategy at the National Safety Council. In this capacity, he leads vision and strategic direction for the NSC Workplace Practice, including for thought leadership programs and offerings including the Campbell Institute, Work to Zero, SAFER, the MSD…
    May 8, 2023
  • Why speed matters when responding to a crisis
    A lot can be at stake for organizations that react too slowly—or too quickly—when addressing a crisis. Rick Alcantara, a crisis communication, explains why the speed at which companies and agencies respond to a crisis…
    May 1, 2023
  • Appointing And Testing Crisis Response Teams
    When and how should organizations appoint and test their crisis response teams? Eric McNulty is the associate director of Harvard University’s National Preparedness Leadership Initiative. In this episode, he discusses the best time to appoint…
    April 24, 2023
  • Delivering Remote And In-Person Presentations About A Crisis
    How you communicate information about a crisis is just as important as what you say about the situation. Karen Friedman, a business communications coach, shares her advice and recommendations for making remote and in-person presentations…
    April 17, 2023
  • Get Ready For A Future Supply Chain Crisis
    How well did government agencies and the private sector respond to recent disruptions to supply chains? How should government and business leaders be proactive when protecting their supply chains from another crisis? Brian Alster is the general…
    April 10, 2023
  • Why Media Training Is Important Before A Crisis Strikes
    Faced with a crisis, are you prepared? Ed Barks, a communications strategy consultant and president of Barks Communications, provides valuable insights to help organizations be ready for the unexpected. His message: utilize media training proactively…
    April 3, 2023
  • How SBA’s Reorganization Could Help Companies Recover From A Crisis
    When disaster strikes, can small businesses count on the federal government for the resources they need to recover? Isabella Guzman is the administrator of the Small Business Administration. She discusses the agency’s recent reorganization and…
    March 27, 2023
  • Insights And Observations About The Worsening Immigration Crisis
    How is the Biden administration managing the crisis at the southern border? What more can or should be done? Is there a role for the business community in addressing this worsening situation? In this episode,…
    March 20, 2023
  • Preparing For The Next Cyber Crisis
    Every industry is facing some level of cyber risk. Kate Kuehn, Chief Trust Officer at Aon, shares her advice and insights on how those in the private and government sectors can determine their readiness for…
    March 13, 2023
  • The Crises That Can Be Created By Natural Gas Leaks
    Bob Ackley is a nationally known gas safety expert and president of Gas Safety Inc. In this episode, he discusses the natural gas leaks and explosions that can create a crisis for companies and communities.…
    March 6, 2023
  • What You Need To Know About Deepfakes
    New technology can often come with dangers, downsides, and disadvantages. Take deepfakes, for example. The manipulated videos make it appear that someone is saying something they never said. This form of disinformation has the potential…
    February 27, 2023
  • How To Communicate During A Social Media-Related Crisis
    Social media platforms can be mixed blessings for government agencies and the private sector. While Facebook, Twitter, LinkedIn, and other sites can be used to reach target audiences quickly in a crisis, the messages and…
    February 20, 2023
  • Challenges Federal Agencies And Companies Can Face When Confronted By A Crisis
    Just because a company or government agency did not have a crisis today, there’s no guarantee they won’t have a crisis tomorrow. Paul Washington is the executive director of The Conference Board’s Environmental, Social &…
    February 13, 2023
  • Best Practices For Communicating About The Climate Crisis
    How well are the Biden administration and corporate America communicating about the worsening climate crisis? And what could they learn from each other?   Stacy Rosenberg is an associate teaching professor at Carnegie Mellon University’s…
    February 6, 2023