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Crisis Management Minute

It’s not a matter of if a crisis or scandal will hit, it's when. How agencies and companies deal with it can have lasting impact on careers, reputations, bottom lines, and more. In each weekly “Crisis Management Minute,” Edward Segal discusses how government agencies, businesses, and organizations managed a crisis, and shares his advice on how to prevent, manage, and recover from various crises. The observations and recommendations are based on Segal’s 30+ years of experience as a crisis management expert, consultant, corporate trainer, and author of the award-winning and bestselling book, "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies." Segal is a Leadership Strategy Senior Contributor for Forbes.com and previously hosted the “Crisis Ahead” podcast.

     
  • What You Need To Know About Deepfakes
    New technology can often come with dangers, downsides, and disadvantages. Take deepfakes, for example. The manipulated videos make it appear that someone is saying something they never said. This form of disinformation has the potential…
    February 27, 2023
  • How To Communicate During A Social Media-Related Crisis
    Social media platforms can be mixed blessings for government agencies and the private sector. While Facebook, Twitter, LinkedIn, and other sites can be used to reach target audiences quickly in a crisis, the messages and…
    February 20, 2023
  • Challenges Federal Agencies And Companies Can Face When Confronted By A Crisis
    Just because a company or government agency did not have a crisis today, there’s no guarantee they won’t have a crisis tomorrow. Paul Washington is the executive director of The Conference Board’s Environmental, Social &…
    February 13, 2023
  • Best Practices For Communicating About The Climate Crisis
    How well are the Biden administration and corporate America communicating about the worsening climate crisis? And what could they learn from each other?   Stacy Rosenberg is an associate teaching professor at Carnegie Mellon University’s…
    February 6, 2023
  • How FEMA Prepares For And Trains For A Crisis
    What can government and corporate executives who want to prepare for a crisis learn from how the Federal Emergency Management Agency does its job? The people at FEMA may have more experience responding to various crises…
    February 1, 2023
  • Crisis Communication Lessons From The Department Of Defense
    U.S. Army Maj. Stephen Von Jett joined the faculty of the Defense Information School’s Public Affairs and Communication Strategy Directorate in July 2021.   Von Jett previously served as the operations officer for the directorate…
    January 22, 2023