For millions of Americans, the front door to the federal government isn't the U.S. Capitol or a Social Security office. It's a website, and the experience can be frustrating. John Yuda, senior product design adviser to the Federal Front Door project tells Federal Drive with Tom Temin the General Services Administration's 18F group has been working to improve that experience.
18F released a draft RFQ and a draft of the agency's transparency policy it plans to include for its agile BPA. The announcement was made on the second day of Sunshine Week, which highlights the importance of open government.
In attempting to obtain a presidential greeting for the retirement of a member of the clergy, I found out just how annoying and ultimately disappointing federal digital services can be. The White House web site itself provided the example.
Anne Rung, the administrator in the Office of Federal Procurement Policy, and Tony Scott, the federal chief information officer, sent a memo to all CFO Act agencies detailing the requirements for the new labs as well as announcing a pilot to expand the use of digital acquisition capabilities across the government.
More than a year after agencies first began embedding digital services teams into their organizations, IT leaders are seeing the benefits of adopting a more agile, incremental mentality -- rather than bending to old policies and standard protocols.
At the General Services Administration, the 18F group has made a reputation for itself as the people to go to for agile development, rapid software deployment and general digital innovation. On Federal Drive with Tom Temin just a couple of weeks ago, two 18F staff members described their success with using reverse auction techniques to acquire software code at the micro purchase threshhold. Larry Allen, president of Allen Federal Business Partners, offers a contrary view.
Reverse auctions could do more than get the federal government the best price. It turns out they can also bring independent software developers who have never contracted with the government before.
Jason McNutt and Chris Miller with Applied Information Sciences, join host John Gilroy to discuss some of the objectives of the General Services Administration's 18F program and the concepts behind this innovation. December 22, 2015
Cristina Miller and Adam Horvath with Acumen Solutions join host John Gilroy to discuss how their company can help federal agencies with their transition to the cloud. December 15, 2015
Half of federal agencies earned a failing grade from the House Oversight and Government Reform Committee on their use of incremental development, as part of their implementation of FITARA. But agencies are still learning how to navigate an often confusing field of agile.
Federal CIOs are unsure of the value of the new platform-as-a-service from GSA's 18F, but are interested in learning more. Meanwhile, industry and other CIOs are concerned about unfair competition.
Phaedra Chrousos is the first Chief Customer Officer at the General Services Administration. She spoke with In Depth's Francis Rose about a customer-focused web culture, a long-term digital vision for the government, and other agencies' digital service teams.
Aaron Powell, partner and chief strategy officer for Flexion, joins host John Gilroy to discuss how the concept of Lean software development can be adapted to the federal government. September 22, 2015
The government's digital consultancy is applying its flexible approach to solving problems more human than technical in nature.
GSA's 18F organization meets both of its goals in developing this much-anticipated contract for agile development services.