Your agency\'s oversight by Congress can cause heartburn for the leadership of the organization.
The US Citizenship and Immigration Services has rebuilt its website in an extreme online makeover to streamline business at the agency. Text messaging, e-mail and cell-phone tools have been added in the hopes that wait times can be cut.
It’s an extreme online makeover to streamline business at the agency charged with managing citizenship applications. The US Citizenship and Immigration Services is adding e-mail and cell-phone tools to its site that will allow incoming…