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Alejandro Mayorkas

A TSA worker checks an identification card, Friday, Jan. 25, 2019, at Seattle-Tacoma International Airport in Seattle. Yielding to mounting pressure and growing disruption, President Donald Trump and congressional leaders on Friday reached a short-term deal to reopen the government for three weeks while negotiations continue over the president's demands for money to build his long-promised wall at the U.S.-Mexico border. (AP Photo/Ted S. Warren)

From airports to immigration to emergency relief, DHS urged to improve ‘customer experience’

The Homeland Security Advisory Council’s latest report suggest better staffing models, improved technology and other actions could improve CX at several…

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Amelia Brust/Federal News Network

After Log4j and SolarWinds, CISA tells agencies to routinely scan networks for devices, potential bugs

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FILE - Homeland Security logo is seen during a joint news conference in Washington, Feb. 25, 2015. The Department of Homeland Security paused the work of its new disinformation governance board Wednesday. The move responds to weeks of criticism from Republicans and questions about whether the board would impinge on Americans’ free speech rights. A statement says DHS’ advisory board on homeland security will review the board’s work. (AP Photo/Pablo Martinez Monsivais, File)

DHS looks to hire hundreds of ‘technologists’ to improve customer experience

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Getty Images/iStockphoto/maxkabakov

Cyber Safety Review Board’s first report gives CISA thumbs up for Log4j response

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Alejandro Mayorkas

What do feds want in the ‘future of work’? Sometimes, it’s good old-fashioned time off

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TSA Administrator David Pekoske

Federal employee union presses DHS to follow through on expanding collective bargaining for TSOs

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FILE - In this Feb. 25, 2015 file photo, the Homeland Security Department headquarters in northwest Washington. An advisory issued by officials in the United States, United Kingdom and Australia warns that hackers linked to the Iranian government have been targeting a “broad range of victims” inside the U.S. with ransomware and other malicious cyber activity. (AP Photo/Manuel Balce Ceneta, File)
First Look

DHS launching new employee training program focused on climate change

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(Amelia Brust/Federal News Network)

CISA updates marching orders for agencies on critical ‘Log4j’ vulnerability

Agencies now have until Dec. 23 to address vulnerable software on their networks.

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Alejandro Mayorkas

“Hack DHS” program to become permanent fixture at agency

In today’s Federal Newscast, the Department of Homeland Security is making its bug bounty pilot a permanent program.

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(AP Photo/Mike Stewart)File - In this May 11, 2021 file photo, a Colonial Pipeline station is seen in Smyrna, Ga., near Atlanta. The Department of Homeland Security has announced new requirements for U.S. pipeline operators to bolster cybersecurity following a May ransomware attack that disrupted gas delivery across the East Coast.(AP Photo/Mike Stewart)

TSA makes changes to new cyber requirements after industry feedback

Cybersecurity

TSA is expected to issue new security directives for passenger and freight rail operators in the coming weeks.

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