Alejandro Mayorkas

Mayorkas signs new policy, calls for DHS to ‘move quickly and nimbly’ with AI adoption

DHS has a new AI policy, while Chief Information Officer Eric Hysen has been named as the department’s first-ever “chief AI officer.”

Artificial Intelligence

CISA faces ‘significant concerns’ over losing chemical security staff during reauthorization stalemate

Cybersecurity

With IRA investment, DHS to break ground on new CISA, ICE headquarters in 2024

Facilities/Construction

Justin Doubleday/Federal News Network

Hydrick Thomas, the president of TSA Council 100 for the American Federation of Government Employees, speaks about TSA pay raises during a July 27 press conference at Reagan National Airport in Washington, DC.

‘Long overdue’ TSA pay raises bring salaries in line with rest of federal workforce

Pay

A gift for DHS employees with America’s birthday right around the corner

Federal Newscast

Capitol Hill monitors enter a wait and see period

Congress

ICE acting director announces his retirement

Federal Newscast

Air Force team heads to Guam to offer post-typhoon assistance

Federal Newscast

DHS’ cyber talent management system slowly gaining traction

Cybersecurity

DHS moves to address the promise, and the perils, of AI

Artificial Intelligence

FILE - In this Nov. 20, 2020, file photo a U.S. Department of Homeland Security plaque is displayed a podium as international passengers arrive at Miami international Airport where they are screened by U.S. Customs and Border Protection in Miami. The damned-if-you-pay-damned-if-you-don’t dilemma on ransomware payments has left U.S. officials fumbling about how to respond. While the Biden administration “strongly discourages” paying, it recognizes that failing to pay would be suicidal for some victims. (AP Photo/Lynne Sladky, File)

DHS organizing new directorate to lead CX efforts

Management

A TSA worker checks an identification card, Friday, Jan. 25, 2019, at Seattle-Tacoma International Airport in Seattle. Yielding to mounting pressure and growing disruption, President Donald Trump and congressional leaders on Friday reached a short-term deal to reopen the government for three weeks while negotiations continue over the president's demands for money to build his long-promised wall at the U.S.-Mexico border. (AP Photo/Ted S. Warren)

From airports to immigration to emergency relief, DHS urged to improve ‘customer experience’

The Homeland Security Advisory Council’s latest report suggest better staffing models, improved technology and other actions could improve CX at several…

Management

After Log4j and SolarWinds, CISA tells agencies to routinely scan networks for devices, potential bugs

CISA is kicking off Cybersecurity Awareness Month with a new binding operational directive for agencies.

Cybersecurity

DHS looks to hire hundreds of ‘technologists’ to improve customer experience

Technology

DHS is aiming to hire “hundreds” to help improve customer experiences ranging from air travel to the immigration process.