Mark Schwartz, chief information officer of the Citizenship and Immigration Services, said by moving legacy systems to the cloud, updates become more agile.
A report from the Partnership for Public Service and Accenture Federal Services found that data, governance, communication and engagement, and workforce management are the biggest challenges for government agencies trying to improve customer service.
Managers within the Homeland Security Department's headquarters say the Secretary's "Unity of Effort" initiative is working better for them than it is for individual agencies. Component agencies say unity programs have little impact on their missions.
Thirty children from 19 countries are sworn in as U.S. citizens, during a special Halloween-themed ceremony Friday at the USCIS Washington District Office.
GAO says contracting officers should make a new determination of responsibility if a company is sold while bidding on a contract.
Under President Obama's executive order on immigration, Department of Homeland Security Secretary Jeh Johnson released a slew of memos outlining the agency's push to reform its personnel structure, review premium pay, and better secure the U.S.-Mexico border.
The Homeland Security Department's CIS is using a continuous delivery model where it automates reviews of software code to ensure security and quality. DHS is using a similar approach for mobile apps called the Carwash, where it's checking the code to compliance with specific requirements.
Despite being under investigation, Alejandro Mayorkas testified today on becoming the next deputy secretary for the Department of Homeland Security. Mayorkas said that claims he exercised undue influence on cases in his agency, U.S. Citizen and Immigration Services, are false.
Three Department of Homeland Security components are testing how ongoing authorizations work. The Office of Management and Budget is drafting a memo to require agencies to change from approving the cybersecurity of systems every three years to a more regular oversight schedule.
After years of planning and months of delays, USCIS will launch its online portal, ELIS, on Tuesday. But the portal will only be open to a fraction of benefit seekers while the agency works out the kinks.
The Federal Drive talks to the director of U.S. Citizenship and Immigration Services about its new and long-awaited electronic system. Plus, we continue our series on the Service to America Medal finalists and learn about a "stock market" for fish.
DHS, DOJ and FTC collaborate with state and local partners in and unprecedented effort. DHS\'s Alejandro Mayorkas explains how it works.
Immigrants and other job seekers in five states and the District of Columbia with questions about their eligibility to work in the United States can now use a government database to verify their own status. USCIS Director Alejandro Mayorkas explains how it all works.
Immigration processing is vulnerable to insider threats according to a new report from the DHS inspector general.
The E-Verify program is expanding to include U.S. passports and passport cards for employment verification.