The emphasis on customer services across government includes a higher profile for feedback. The latest social media site to give agencies feedback on employee performance and mission delivery is Yelp. Justin Herman of the General Services Administration tells In Depth with Francis Rose the deal with Yelp is just one of many opportunities for agencies to interact with citizens.
Attorney Bob Metzger with Rogers Joseph O'Donnell, PC, joins host Roger Waldron for a wide ranging discussion of the federal government's cybersecurity policies and regulations including the new DFARS cyber rule. September 15, 2015
Sue Shumate with the National Geospatial Intelligence Agency and Georgetown Unviersity's Jessica Gershuny will discuss next week's Kalaris Intelligence Conference in Washington D.C. September 18, 2015
The department is about to begin the fifth round of its Ignite Accelerator program, which encourages employees to think outside the box when it comes to improving the way their offices and agencies work.
The government's digital consultancy is applying its flexible approach to solving problems more human than technical in nature.
The mission of the General Services Administration's 18-F is spreading across government now. Its former executive director, Greg Godbout, was one of the first to take its mission to another agency. Godbout, now the chief technology officer at the Environmental Protection Agency, told In Depth with Francis Rose his vision for the CTO's office is to serve both the internal IT team and the mission delivery people.
The Federal Communications Commission's major technology modernization effort hit a huge roadblock, but the IT staff and contractor persevered.
The Office of Personnel Management is learning how it can use performance appraisal and talent acquisition tools to find the candidates, and do it in the most efficient and accurate ways.
Joanne Woytek, program manager for NASA SEWP V, joins host Roger Waldron to give us an update of the program, which is off to a fast start since being awarded in May. September 8, 2015
Randy Wood, vice president of F5 Networks, joins host John Gilroy to discuss network application security and how his company can help your agency with its cybersecurity efforts. September 8, 2015
The Veterans Affairs Department launches Vets.gov, a digital doorway to help organize online resources for veterans.
This week on Women of Washington, Eileen Sweeney, senior vice president and general manager of data management at Iron Mountain, discusses her work securely storing both digital and traditional paper files for the government and its contractors.
Bill Corrington, federal director for the Cloud Security Alliance and Juanita Koilpillai, founder and CEO of Waverly Labs, join host John Gilroy to explain why Software Defined Perimeters is a new paradigm in computer security. September 1, 2015
Agencies have until the end of 2016 to store all email records electronically — and until 2019 to store all electronic records in their original formats. Most agencies tell the National Archives and Records Administration they'll meet those deadlines. But the line between what's considered a federal record and what's not is getting blurry. Jason R. Baron is of counsel at Drinker Biddle and former director of litigation at NARA. He tells In Depth with Francis Rose about some best practices federal employees can use at a time when Tweets, texts and even Snapchats are often government records.
The Defense Department needs a 21st century security network that can handle a growing number of sophisticated threats. The Pentagon has already put a lot of work and resources into the Host-Based Security System. It's part of DoD's first coordinated departmentwide security system. Dan Goure is vice president of the Lexington Institute. He tells In Depth with Francis Rose about a six-step strategy the Pentagon should pursue to build off the system it already has.