IRS
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The IRS’s Teresa Hunter and Shanna Webbers explain how the agency is benefiting from RPA.
February 07, 2022 -
The IRS will transition away from using facial recognition technology to help taxpayers create online accounts with the agency.
February 07, 2022 -
Citizen satisfaction with government services fell again last year. In fact, the satisfaction index fell to the lowest point since measurement started back in 1999. Here with the details, the director of research for the American Customer Satisfaction Index, Forrest Morgeson.
February 07, 2022 -
The IRS will begin offering limited Saturday walk-in help for taxpayers this tax season
February 04, 2022 -
In today's Federal Newscast, the Biden administration names a top official to lead an interagency response to Havana Syndrome.
February 02, 2022 -
In today's Federal Newscast, the U.S. spy chief seems to think deficiencies in the classification system undermine national security.
February 01, 2022 -
In today's Federal Newscast, the Safer Federal Workforce Task Force is telling agencies to start asking employees whether they’re up to date with their COVID-19 vaccines.
January 28, 2022 -
The IRS, looking to avoid unnecessary processing delays at the start of this year's filing season, is sending letters to taxpayers who received an Economic Impact Payment or child tax credit payment in 2021.
January 24, 2022 -
Agencies made speed a priority when issuing the first rounds of COVID-19 recovering spending in 2020 — a decision that came with a few tradeoffs.
January 18, 2022 -
The agency will start accepting and processing 2021 tax returns on Jan. 24, more than two weeks earlier than when it started last year’s filing season.
January 14, 2022 -
The lingering COVID virus is keeping people out of IRS offices. Yet a buildup of paper from tax returns is compelling tax employees to be there.
January 13, 2022 -
People in the IRS' Enterprise Digitalization Project have been exploring quite a few projects that go far beyond simply digitizing forms, to modernizing business processes and case management.
January 04, 2022 -
Technology will only enable what thinking people can envision.
December 31, 2021 -
In today's Federal Newscast: The Defense Authorization Bill has been signed; We'll tell you about a few changes. Still on the Pentagon's Circumspect List: China, Russia, Iran, and North Korea. And in COVID news, more sailors test positive, while 66 more marines are fired.
December 28, 2021 -
It is not too late for the IRS to reset, table its current thinking and embrace a more open and collaborative approach.
December 21, 2021