When scandals over scheduling and poor health care reached a boiling point in 2014, Congress acted. One of its mandates in the Veterans Affairs reform bill was ...
When scandals over scheduling and poor health care reached a boiling point in 2014, Congress acted. One of its mandates in the Veterans Affairs reform bill was a top-to-bottom review of VA's organizational set-up and whether it was optimal for delivering health care consistently. That task fell to the non-profit Mitre Corporation. After it completed that work, Mitre convened a blue-ribbon commission to review its findings. Gail Wilensky was a co-chair of the commission. On the Federal Drive with Tom Temin, she describes the scope of the commission's work, and by extension, how deeply Mitre dove in the VA.
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Tom Temin is host of the Federal Drive and has been providing insight on federal technology and management issues for more than 30 years.
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